
Notices & Disclaimers
OnlyTeleMed Services:
- OnlyTeleMed Physician(s) does not replace the existing primary care physician relationship. Understand that:
- OnlyTeleMed is not an insurance product nor a prescription fulfillment warehouse.
- At all times, OnlyTeleMed Physician(s)’ reserve the right to deny care for potential misuse of services.
- OnlyTeleMed operates subject to state regulations and may not be available in your state.
OnlyTeleMed Prescriptions:
- OnlyTeleMed Physician(s)’ physicians do not prescribe DEA controlled substances, non-therapeutic drugs and certain other drugs which may be harmful because of their potential for abuse.
- OnlyTeleMed Physician(s) does not guarantee that a prescription will be written.
- OnlyTeleMed operates subject to state regulations and may not be available in your state.
OnlyTeleMed Statistics:
- Statistics cited in this website are based on OnlyTeleMed reporting/member surveys and are subject to change without notice. Individual results may vary.
OnlyTeleMed’s Prescription Policy
When it comes to prescriptions, our doctors make the call. OnlyTeleMed doctors are U.S. board-certified and licensed to practice medicine in your state. They are able to diagnose, treat and prescribe medication if medically necessary. When requesting to speak with a doctor, we’ll ask you where you’d like any prescription to be sent; we will also help you find a pharmacy near you when you’re traveling.
We treat and prescribe *medication for a wide range of conditions:
- General Medical: Flu, Bronchitis, Allergies, and more
- Dermatology: Eczema, Acne, Skin Rash, and more
- Mental Health: Stress & Anxiety, Depression, Grief Counseling, and more
*When medically necessary
General medicine physicians and dermatologists
Doctors providing consults for OnlyTeleMed members offer prescriptions for a wide range of conditions that deliver direct medicinal value. These include, but are not limited to, drug classes such as antibiotics and antihistamines. Short-term prescriptions for maintenance medicines may also be obtained in cases where a member is in transition to a new doctor or traveling.
It’s important to note that OnlyTeleMed is not a drug fulfillment warehouse. In the event a doctor does prescribe medication, he/she will limit the supply based on state regulations. Patients with chronic illnesses should visit their primary care physicians or other specialists for extended care.
OnlyTeleMed doctors do not issue prescriptions for substances controlled by the DEA, non-therapeutic, and/or certain other drugs which may be harmful because of their potential for abuse. These include, but are not limited to, antidepressant drugs such as Cymbalta, Prozac and Zoloft which are drugs that are harmful due to their potential for abuse. Also, non-therapeutic drugs such as Viagra and Cialis are not prescribed by OnlyTeleMed doctors.
Mental health medical doctors
Doctors providing consults for OnlyTeleMed members offer therapies and prescriptions for a wide range of conditions that deliver direct value. These include, but are not limited to, drug classes such as antidepressants, specific anxiolytics, and some substance use adjuncts. As we expand our remote laboratory capabilities, the classes of medications prescribed through OnlyTeleMed will increase. Prescriptions and psychotherapies can be for short term or maintenance treatment. In the event a doctor does prescribe medication, he/she will limit the supply based on state regulations.
OnlyTeleMed doctors do not issue additional prescriptions for substances controlled by the DEA, non-therapeutic, and/or certain other drugs which may be harmful because of their potential for abuse. These include, but are not limited to, schedule II medications and non-therapeutic drugs such as Viagra and Cialis are not prescribed by OnlyTeleMed doctors.
Therapists
OnlyTeleMed Therapists do not prescribe medications.
FAQ’s
Can I get a prescription?
OnlyTeleMed does not guarantee prescriptions. It is up to the doctor to recommend the best treatment. OnlyTeleMed doctors do not issue prescriptions for substances controlled by the DEA, non-therapeutic, and/or certain other drugs that may be harmful because of their potential for abuse. Also, non-therapeutic drugs such as Viagra and Cialis are not prescribed by OnlyTeleMed doctors. View the current list of DEA-controlled substances.
How are prescriptions sent to the pharmacy?
OnlyTeleMed does not dispense prescription drugs. If the doctor prescribes medication, it is submitted electronically or by phone to the pharmacy of your choice.
Will I be contacted by OnlyTeleMed when my prescription is ready?
OnlyTeleMed doctors will notify you when your prescription is submitted. We suggest contacting your selected pharmacy to confirm when your prescription will be ready.
Can you prescribe antibiotics?
Yes, however, any prescription of antibiotics must be accurate and professional. We understand the negative consequences that may result from over-prescribing, and thus our doctors will only write prescriptions in instances where such medication is absolutely necessary.
Antibiotics aren’t always the right treatment. Antibiotics do not fight infections caused by viruses like colds, flu, most sore throats, bronchitis, and many sinus and ear infections. Instead, the doctor may provide a treatment plan that includes symptom relief for viral infections. Learn more on the CDC website

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